Privacy policy

Data privacy is of high importance for COLEWOS room d.o.o. and we are committed to protecting and
respecting your privacy. This policy provides key information about how we have set up appropriate
physical and electronical procedures in order to protect data we collect. However, due to open nature of the
Internet, we can not guarantee complete safeness of data from unauthorized third party access. Therefore,
we have rules that determine how your personal data will be processed and protected during and after your
visit to this website (site) and our stores.
Responsible data processing controller:
COLEWOS room d.o.o.
Bolnička cesta 36, 10090 Zagreb
OIB: 66029152494
GSM: 00385 95 5026 223
As the data processing controller, we process your personal data you submit to us according to the
principles and provisions of the EU General Data Protection Regulation 679/2016 (GDPR).
Access to your personal data:
We never transfer, sell or change your personal data for marketing purposes to third parties outside
COLEWOS room d.o.o.. Personal data that is forwarded to third parties is only used to provide you with our
Legal ground for processing your personal data:
For each specific processing of the personal data we collect from you, we will inform you whether the
provision of personal data is required to enter a contract and possible consequences if you choose not to
provide the data
What are your rights?
The right to access:
You have the right to request information about your personal data we hold at any time. You can contact us
by email or by phone.
The right to personal data portability:
You have the right to receive a copy of the personal data we collect from you in a structured, commonly
used and machine-readable format and a right to transfer such personal data to another data processing
controller. The relevant personal data is data that you provide us with your consent or for the purposes of
performing our contract with you.

The right to rectification:
You have the right to request rectification of incomplete personal data or correction of any personal data
held about you that is inaccurate.
The right to erasure:
You have the right to request the erasure of your personal data if we have processed them unlawfully or
that processing represents a disproportionate interference with your protected interests. Please note that
for some reasons immediate erasure is not possible. For example, due to the archiving obligations laid
down by law.
Your right to object personal data processing based on legitimate interest:
You have the right to object to processing of your personal data that is based on our legitimate interest. We
will not continue to process the personal data unless we can demonstrate legitimate grounds for the
process which overrides your interest and rights or due to legal claims.
Your right to object to direct marketing:
You have the right to object to direct marketing, including a profile analysis that is made for direct marketing

You can step out from direct marketing by the following means:

  • following the instructions in each marketing email received
  • writing an email or making a phone call to us

Your right to restrict processing:
You have the right to request that we restrict the process of your personal data under the following

  • if you object to a processing of personal data based on our legitimate interest, we will restrict all
    processing of such data pending the verification of the legitimate interest
  • if you claim that your personal data is incorrect, we will restrict all processing of such data pending
    the verification of the accuracy of the personal data
  • if the processing is unlawful you can oppose the erasure of personal data and instead request

If you want to exercise your rights, please contact us using our contact details stated in this Privacy Policy.
Please note that we will require you to verify your identity before responding to any requests to exercise
your rights and that can include asking a set of questions to ensure it is you. This serves to protect your
rights and private spheres.
If you execute any of these rights too often and with obvious intent of misuse, we may charge you an
administrative fee or decline to process your request.
If you consider us to process your personal data in an incorrect way you can contact us. You also have the
right to raise a complaint to a supervisory authority.
The latest version of the Privacy Policy is always available on our website.